SatoriOCS Privacy Policy

1. Introduction

At SatoriOCS LLP, we are dedicated to safeguard any personal information received through our website and mobile app. We believe it's crucial for you to understand how we handle the data you provide when interacting with us. This Privacy Policy is designed to enhance your confidence in the security and privacy of your personal details. Our commitment to your privacy is paramount, and this policy explains how we collect, utilize, share, and protect your information in connection with our website and services. By accessing and using our services, you are agreeing to the terms specified in this Privacy Policy.

2. Information We Gather:

(a) Personal Data: When you voluntarily give it to us while completing forms, subscribing to newsletters, or using our services, we may gather personal data including your name, email address, phone number, postal address, and other contact information.

(b) Usage Data: We might compile anonymous data on how you use our website, including the pages you view, the links you click, and the time you spend there.

3. What We Do With Your Information:

(a) Providing Services: We use your personal information to deliver requested services, address inquiries, and provide important updates related to services.

(b) Enhancing User Experience: Usage data assists us in trend analysis, performance optimization, and user experience improvement. It helps us tailor our services to your preferences and needs.

(c) Communication: We may use your contact information to send updates/ new features about products, services, events & special offers and also to periodically send newsletters, promotional materials, and information about our services possibly through emails. You can choose to unsubscribe from these communications anytime via the provided link or by directly contacting us.

(d) Improving Website and Services: The information/ data provided by you contribute in enhancing user experience and refining our website by improving its functionality & features.

4. Information Sharing and Disclosures:

(a) Service Providers/ Partners: We may share your personal information with trusted service providers/ partners that we have engaged to perform business-related functions and to assist us in delivering our services effectively. This may include service providers who conduct research & analytics; create contents; provide customer, technical or operational support; conduct or support marketing (such as email or advertising platforms); fulfill orders and user requests; host our services, forums & online communities; administer the website; maintain databases and otherwise support our services.

(b) Legal Compliance: We may share your information to comply with legal obligations, protect our rights, privacy, safety, or property, or in response to legal process, for example, in response to a court order or a subpoena, a law enforcement or government agency's request or similar request.

(c) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

(d) With Third Parties: In order to investigate, prevent, or take action (in our sole discretion) regarding potentially illegal activities, suspected fraud, situations involving potential threats to any person/ us/ the website/ violations of our policies or the law or our Terms of Use/ to verify or enforce compliance with the policies governing our website.

(e) Our Affiliates/ Group of Companies: We may share the user Information with our affiliates or group companies to provide, improve and communicate with you about their own, or their marketing partners’ products and services.

5. Cookies and Web Becons / Tracking Technologies:

You should be aware that the information and data may be automatically collected through the Use of Cookies or Web Beacons or similar Tracking Technologies.

"Cookies" are text files placed in your computer browser that store basic information that a website can use to recognize repeat site visits and as an example, recall your name if this has been previously supplied. Cookies enhance your browsing experience and help us analyze website traffic.

We may use this to understand your service and internet usage, observe behavior and compile aggregate data in order to improve or customize our products, services offerings or the website, target the advertising and assess general effectiveness of such advertising.

Cookies do not attach to your system and damage your files. If you do not want information collected through the Use of Cookies, you can adjust your browser settings to disable cookies, but this may affect certain functionalities and “personalised” services of our website.

We and our partners may also use "Web Beacons" or clear GIFs, or similar technologies, which are small pieces of code placed on our website or in an email, to monitor the behavior and collect data about the visitors viewing our website or email. For example, Web Beacons may be used to count the users who visit a Web page or to deliver a Cookie to the browser of a visitor viewing that website. Web Beacons may also be used to provide information on the effectiveness of our email campaigns (e.g., open rates, clicks, forwards, etc.).

6. Data Security and Storing:

Security is very important to us. All security procedures are in place to protect the confidentiality, integrity and availability of Your User Information. We maintain strict physical, electronic, and administrative safeguards and take reasonable measures to protect Your User Information including your personal information from unauthorized or inappropriate access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.

We follow generally accepted standards to collect, store and protect personal data, including the use of encryption. We retain personal data for as long as it is needed to provide the services you have requested, and thereafter for legal and service purposes. These may include retention periods mandated by legal, contractual, or similar obligations; for resolving, preserving, enforcing or defending our legal and contractual rights; needed to maintain adequate and accurate business and financial records or how you access, update, or delete your data etc.

This website will take all reasonable efforts to ensure the confidentiality of personal data, uploaded information etc. and will take reasonable efforts to ensure that the information received from you is not misused. This website also reveals personal data/information uploaded by you in connection with any lawful process. While this website will take the above reasonable measures to guard against misuse of personal data/information submitted to it by you, this website cannot guarantee that someone will not overcome our security measures, including, without limitation, the security measures implemented on this web site. Therefore, your posting of personal data/ information on this Web site constitutes your acceptance of this risk, and by posting of personal data/information, you waive any right to seek legal relief from this website due to any misuse of your information.

We shall not be responsible for any illicit, immoral, illegal and/or malicious content exchanged between one or more users and the knowledge of the same shall give the website / mobile application administrator the right to block and report such a user.

The website administrator and managers shall not be responsible for any information/ content being disseminated through live streaming/ broadcasting on the website by a third party. In the event a user finds such content to be illegal, immoral, illicit, and / or incorrect by nature of determined facts, such user may inform the website administrator to report the content.

7. Your Privacy Choices:

You have the right to access, correct, or delete your personal information held by us. You can also opt out of receiving promotional communications from us. To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

8. Contact Information:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@satoriocs.com.

9. Linked Services:

Our website may contain links to or integrations with other services such as Facebook, Twitter, LinkedIn, and other media services and platforms whose information practices may be different than ours. Visitors should consult these other services' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

10. Acceptance of Privacy Policy:

By visiting our website, signing up or logging into the website, uploading information on our website; you acknowledge that you have read and understood this Policy and unconditionally accept the Policy and agree to its terms.

11. Governing Law and Jurisdiction:

This Privacy Policy is governed by and operated in accordance with the laws of India. If any of the parties wish to seek legal recourse, they may do so by using the Courts of Law in Jodhpur (Rajasthan) INDIA.

12. Updates /Changes to Privacy Policy:

We may update/ change this Privacy Policy periodically to reflect changes in our practices, technology, or for legal and regulatory reasons. We encourage you to review this page periodically for any updates. Your use of the website will be deemed an acceptance of the Privacy Policy existing at that time.